Transform Procurement with Strong Stakeholder Relationships

Stakeholders buy-in and management are the key building blocks to solidifying successful relationships with external partners in streamlining supply chain processes. They bring enhanced visibility into critical tasks and operations as suppliers’ active involvement in the intricate ballet of supply chain operations can add-value to their business. This helps to align their solutions with commercial goals and requirements within the larger organisation.

In this exclusive interview with Susan Josy, Regional Procurement Director, APAC, we learn more from her about building consensus with respective stakeholders on their contributions and not heavily relying on a one-size-fits-all approach when dealing with an extensive network of suppliers. This transforms procurement from a back-office function to a front-line business partner, showcasing its ingenuity in maximising strategic value.

Want to know how Menarini turn relationships into gold? Susan further dives into,

• How the procurement team tailors its engagement strategy based on project complexity and risk – laying out standard frameworks for low-risk projects and a more invested approach in stakeholder mapping, steering committees, and communication plans, for high-risk ones!
• Abiding by strong ethical standards, open communication, and enhanced transparency into budget allocation for different departments – so we can have a unified view of spends and future discussion on when and where purchasing should happen!
• Building a collaborative culture where everyone is empowered to contribute and succeed!
• The pool of growth opportunities that AI and robotic automation opens to – these are disruptive trends but can be optimised when leveraging on tech
• The message and level of detail in communication are adapted to the specific stakeholder group (senior management, operational staff, finance, IT).